We are committed to making our products better every day and it isn’t possible without the help of our users like you.
Everything we do – we do for you! Therefore, we ask all users of the Menaco customware and visitors to this site to leave your comments on the installation and use of Menaco, as well as your constructive feedback and suggestions on the site, possible inaccuracies, new sections (or pages) that you would like to see on the site.
Your opinion will help us eliminate possible errors in the software, add new functions to the standard car radio, create the best service for you.
THANKS in advance to everyone who gives us feedback, both positive and those after which we improve our work.
very complicated process to follow. I contacted customer services on quite a few occasions for help and still could not get my car head unit to read the update. Your agent became more and more negative towards me and I have asked for a full refund as he can not help and it would seem the product is faulty.
Very poor customer service
Thank you for your review.
You ordered the MediaNav Evolution customware.
We investigated your email correspondence with our agent.
The following was understood:
1. You asked assistance to extract the archive with MNE customware: I am unable to find any program to extract it.
Our comment: The MNE customware is provided in a regular archive with the .rar extension.
Our agent provided the relevant information: To unzip this archive you may use any zipper, for example WinRAR, WinZip, 7-Zip.
2. You had a problem to extract the archive anyway.
Our comment: The agent provided you with the extracted MNE files in the Google cloud.
He sent the relevant comment as well: Please download this file and folders using the above link to your PC, format your USB, copy the file and folders to the USB, insert the USB into the multimedia device, follow the Installation Instructions item by item.
3. In your reply you stated: I think this is a very complicated way to sell the product.
Our agent was asking:
What is complicated?:
– To download the archive file
– To extract the archive file
– To copy extracted files to a USB
– To insert a USB to the multimedia
Our comment: These are standard actions to install any software.
In particular, about 1 thousand MNE installations have been successfully completed since 2016.
4. You did not answer, but required a refund.
Our comment: The refund was made at the same time.
Could you explain what you think is a very complicated way?
Thank you so much for good software.
Thank you that you are with us.
Thnk you very much for your support and have great weekend.
You are welcome.
Thank you!
Thank you for all the help. The navigation is working perfectly now.
Cheers.
You are welcome.
Have a good evening.
Thanks for your help:)
You are welcome.
Have wide road!
Thank you, all worked good.
You are welcome.
Have a nice day.
Thank you. Now everything continues as it says in the installation guide.
You are welcome.
Thank you too.
Thank you, everything is working perfectly
You are welcome!
Thank you! Everything is OK.
Pleased to help you.
Thank you so much for your support
You are welcome.
Thank you for the order.
Done. Thank you very much for your help and support.
You are welcome.
Have a good evening.
Hello, I got the license activation.
Thank you!
Have a good day!